The Good Landlord: A Guide to Making a Profit While Making a DifferenceEver lost money from unpaid rent or property damage? Lay awake, furious over a tenant issue you couldn't resolve? Clashed over a repair your tenant requested but wouldn't allow access to complete? You may want to talk but expect communication will break down unless you find a new way. How can you discuss your rights and your interests in the same conversation without confrontation? Landlords stand to lose not only their profits but peace of mind if